PartPilot is the discovery layer for Pelican Infra Equipments — three generations of heavy-equipment parts intelligence, packaged into an AI you can ask in plain language. Here's exactly what's in the catalogue, where the parts come from, and why a generic reseller can't replicate it.
PartPilot's catalogue is built on Pelican Infra's working knowledge of the machines that build India's roads, ports, quarries, and metros. We don't chase every brand — we go deep on the six OEMs our customers actually run, across the equipment types you see in every Indian yard.
India's infrastructure is built on heavy equipment — and the parts supply for that equipment is a relationship business, not a catalogue business. Pelican Infra has spent three decades on the phone with OEM distributors and aftermarket suppliers; that phone line is what PartPilot sits on top of.
Every part quote from PartPilot falls into one of two buckets. Knowing which bucket a part sits in tells you the real-world lead time and the right currency for budgeting — no surprises when the invoice lands.
Genuine OEM and aftermarket parts already on the shelf at our India warehouses or at a Pelican dealer within driving distance of the machine.
Parts sourced from an OEM regional warehouse or aftermarket manufacturer outside India when no India-stock channel exists for that part number.
PartPilot's quote tells you which bucket each part is in — so the lead time and the currency on your RFQ match what you'll actually see on the invoice.
The cheapest listing of an OEM part number online is rarely the cheapest way to keep a machine running. Here's what you actually get when you source through Pelican Infra instead.
A part number on Alibaba is just a string. Pelican confirms the number against the OEM catalogue for the specific model variant you run — wrong suffixes, superseded part numbers, and lookalike cross-references get caught before the part ships.
Generic resellers honour "matches part #" — Pelican honours "fits your machine." If the part doesn't fit the machine serial we confirmed, we replace it. That's not a return policy, that's the relationship Pelican has with Fleet owners across India.
OEM parts sourced through Pelican carry the manufacturer's warranty — serviced through the Pelican network, not a chat window in a different timezone. Aftermarket alternatives carry the Pelican-backed warranty.
When the machine is down, the part is on a Pelican shelf and the order moves on a WhatsApp message to a named dealer — not an "estimated delivery" calculator. The Alibabba of the world has spreadsheets; Pelican has a workshop manager in your state.